Frequently Asked Questions

How to find us?
Our post code is CT7 0BH

Do I have to pay to enter the park?
The park is free to enter.

How suitable are the grounds for disabled access around the park?
The communal areas of the park are suitable for wheelchair users and disabled access, for any specific enquiries relating to attractions and their accessibility please contact the businesses directly using the link on our website.

Do I need to book?
Most attractions currently operate a booking system, please go to the link on our website to make your booking directly with the business.

How does Quex Park operate?
All the businesses are independent on the park, therefore all enquiries relating to attractions should go to the business you are visiting directly, this can be done through their information and contact pages provided on our website.

What time does the park open?
The park has no set opening times but individual attractions will have opening times listed on their information via the links on our website.

If I would like to move dates of my bookings, get a refund or book an attraction how do I do this?
Please go to the individual business link via our website.

If I have lost something on the park, who should I contact?
As a first point of contact please try the attraction you visited, you can contact them via the link on our website. If however you need further assistance, and believe an item may have been lost in transit around the park, please email: this will take your enquiry through to the Estates Team.

Where can I park?
Most of the attractions have free parking situated in the vicinity of their location on the park. There are also several general parking areas located near the front of the park which are available in busy times.

Can I bring my dog to the park?
Please contact the individual businesses on the park for their dog walking policy.

Please keep your dog on a lead, especially around other animals who walk around the park as part of our visitor attractions, such as the alpaca treks.

Dog permits are no longer issued.

Please keep your dog to the permitted areas only and clean up if necessary.

How do I access the Museum and Gardens?
Please contact the Museum directly for info on their opening times, events and services using the following email address: website:

How do I purchase tickets for big events on the Meadow or make enquiries regarding events?
All big events on the Meadow are run by independent organisers and any enquiry or booking can be made via the link on our website to their details and websites.

Are there any job vacancies at Quex Park?
From time to time there might be roles advertised by the businesses on the park, if you wish to enquire please contact the businesses directly, all their contact details are on our website.